Emergency Dispatch

EMERGENCY DISPATCH – 15 dispatchers, utilizing a computer-based emergency call line / telephone system with backup and failover capabilities, dispatch first responder units to the scene.


First Response

FIRST RESPONSE – the 2 units who are closest to the scene arrive from their locations in private vehicles with medical equipment. Our response team consists of 8 Paramedics and 22 EMTs.



TRAINING CENTER – Our training center/simulation lab is where responders regularly practice their skills and attend bi-monthly lectures by leading medical experts from the community.  


TRANSPORT - Licensed by the Maryland Institute for Emergency Medical Systems, Hatzalah’s two advanced life support transport units and two basic life support units arrive on scene within minutes and deliver the patient to the nearest appropriate hospital.  Our 4 transport units give Hatzalah the capacity to handle 4 emergency calls --- simultaneously.


Radio Communications

RADIO COMMUNICATIONS – Responders & dispatchers utilize a private 2-way system including a dedicated communications tower with repeaters.  Our communications system allows responders to communicate directly with hospital base stations and specialty resource centers.